Transaction Policy
How Payment Is Taken
Payment is taken in full at the time you place your order. Your payment is processed by a certified payment provider, which checks the details with your bank or card issuer and confirms the result back to us. If the payment is not authorised, the order is not completed, and you can try again with another method from the list below.
Security
Every transaction on this site is encrypted over SSL. That means the details you enter at checkout are scrambled before they leave your device and can only be read by the payment provider handling the transaction. The provider is certified to process card payments, and the whole payment step happens inside that secure connection.
Accepted Payment Methods
You can pay with any of the following:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
Choose the method you want at checkout. If one is declined, the order will not go through, and you are free to complete it with a different method from this list.
Your Card Details
We do not store card details on our own servers at any point. The card number, expiry date and security code go straight to the certified payment provider, which handles them for the transaction. We see only the confirmation that a payment succeeded or failed, along with the order information we need to send your order out.
Contact Information
Company name: A.H.M. Ventures (operating as Luna's Closet)
Chamber of Commerce number: 94666415
VAT Number: NL005099817B83
Address: Romeinseweg 53, 6135JA Sittard, The Netherlands
Our customer service team is available during the following hours:
Monday to Friday: 9:00 AM to 5:00 PM (GMT)
Saturday and Sunday: Closed
Email: info@shoplunascloset.com